Refund policy
At Buyglo, customer satisfaction is our priority. We offer a 30-day return and refund policy to ensure a risk-free shopping experience.
Eligibility for Returns:
- Items must be returned within 30 days of delivery
- Products must be unused, in original packaging, and in resellable condition
- Proof of purchase is required
Return Process:
- Contact us at support@Buyglo.store to request a return
- Receive return instructions and authorization
- Ship the item back following provided guidelines
Refunds:
- Once your return is received and inspected, refunds will be processed within 5–7 business days
- Refunds will be issued to the original payment method
- Shipping costs (if any) are non-refundable unless the item is defective
Exchanges:
We replace items only if they are defective or damaged upon arrival
Non-Returnable Items:
- Used or damaged items not caused by us
- Items returned after 30 days